Mycraft Solutions Private Limited
Mycraft Solutions Private Limited
Hinjawadi, Pune, Maharashtra
GST No. 27AAPCM2300P1Z5
TrustSEAL Verified
Call 0794283904462% Response Rate
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Website Designing Service

Our range of services include dynamic web designing services, web based crm and online shopping system.

Dynamic Web Designing Services

Dynamic Web Designing Services
  • Dynamic Web Designing Services
  • Dynamic Web Designing Services
  • Dynamic Web Designing Services
  • Dynamic Web Designing Services
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Approx. Price: Rs 20,000 / YearGet Latest Price

Service Details:

Service LocationPan India
Payment ModeOnline And Offline
Service ModeOnline
Service ProvideDynamic Web Designing Services
Deployment TypeCloud Based
SupportBusiness Hours

We are engaged in offering Dynamic Web Designing Services to our clients. Our range of all Services is widely appreciated by our clients. 
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Web Based CRM

Web Based CRM
  • Web Based CRM
  • Web Based CRM
  • Web Based CRM
  • Web Based CRM
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Approx. Price: Rs 50,000 / ProjectGet Latest Price

Service Details:

Download OptionFree demo available
Device CompatibilityPC & Mobile
Supported PlatformsiOS, Mac, Android, Windows
License Duration1 Year
Training SupportOnline Training
Languages SupportedEnglish

  1. Lead Management:
    • Capture and track leads from various sources.
    • Assign leads to sales representatives and track their progress.
    • Prioritize leads based on criteria such as lead score or potential value.
  2. Contact Management:
    • Maintain a centralized database of customer contacts.
    • Store detailed information about contacts, including communication history and preferences.
    • Segment contacts based on demographics, behavior, or other criteria for targeted marketing campaigns.
  3. Opportunity Management:
    • Track sales opportunities through the sales pipeline.
    • Monitor the status of each opportunity, including stage, probability, and expected close date.
    • Set reminders and follow-up tasks to nurture opportunities and move them through the pipeline.
  4. Sales Automation:
    • Automate repetitive sales tasks such as email follow-ups, appointment scheduling, and lead scoring.
    • Use workflow automation to streamline processes and improve efficiency.
    • Trigger automated actions based on predefined criteria, such as sending a follow-up email after a demo.
  5. Quoting and Proposal Generation:
    • Create professional-looking quotes and proposals directly within the CRM.
    • Customize quotes based on customer requirements and pricing structures.
    • Track quote status and revisions, and easily convert accepted quotes into sales orders.
  6. Sales Forecasting:
    • Generate accurate sales forecasts based on historical data and current pipeline status.
    • Analyze sales trends, conversion rates, and win/loss ratios to predict future revenue.
  7. After-Sales Ticketing System:
    • Integrate a ticketing system to manage post-sales support requests.
    • Automatically create tickets for customer inquiries, issues, or service requests.
    • Assign tickets to appropriate support agents and track resolution progress.
  8. Knowledge Base and Self-Service Portal:
    • Provide a knowledge base or FAQ section for customers to find answers to common questions.
    • Enable customers to submit support tickets and track their status through a self-service portal.
  9. Analytics and Reporting:
    • Generate comprehensive reports on sales performance, pipeline metrics, and ticket resolution times.
    • Monitor key performance indicators (KPIs) such as conversion rates, customer satisfaction scores, and ticket backlog.
    • Use data insights to identify areas for improvement and make data-driven decisions.
  10. Integration and Customization:
    • Seamlessly integrate with other business systems such as ERP (Enterprise Resource Planning) and accounting software.
    • Extend functionality through third-party integrations or custom development as needed.
  11. Mobile Accessibility:
    • Access the CRM and ticketing system from mobile devices for on-the-go productivity.
    • View and update customer information, manage tickets, and track sales activities from anywhere, anytime.

By incorporating these features, a Sales CRM with an After-Sales Ticket System can streamline the entire sales process, from lead generation to post-sales support, resulting in improved efficiency, customer satisfaction, and business growth. 

 

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Online Shopping System

Online Shopping System
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    Reach Us
    Jalindra Shinde (Director)
    Mycraft Solutions Private Limited
    Fl 6, SNO 17/1, Ashtavinayak Complex, Sukhsagar NGR Katraj, Hinjawadi, Pune - 411046, Maharashtra, India


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